• We offer both brand new and professionally inspected pre-owned items.

• New products are factory sealed with full manufacturer warranty.

• Pre-owned items are verified, tested, and accurately described with photos.

• The condition (New / Used / Refurbished) is clearly shown on every listing.

• We are an online marketplace offering new and verified pre-owned products.

• All items are in stock and ready to ship from our warehouse.

• If there's any issue with your order, our support team will resolve it promptly.

• Orders are processed as quickly as possible.

• Tracking is provided after shipment (email/SMS if available).

• Delivery time depends on carrier + destination.

• Confirm your address—changes may not be possible after shipment.

• If marked "Delivered" but not found: check neighbors/carrier, then contact us.

• Eligible returns within the return window shown on the product page.

• Return items in the same condition as received.

• Refunds go back to the original payment method after inspection.

• Bank/card processing times may vary.

• Missing parts or non-shipping damage may result in a partial refund.

• Secure checkout with encryption + trusted payment providers.

• Buyer Protection is included with every order.

• If damaged/missing parts/not as described/lost in transit—contact us.

• We reply within 48 hours (Mon–Fri).

• Resolution: full or partial refund depending on the case.

• Keep packaging and share photos (item + label + box) for faster help.

• New products include standard manufacturer warranty.

• Pre-owned and refurbished items are thoroughly tested before listing.

• Warranty and condition details are clearly stated on each product page.

• Items not as described are eligible for return or full refund.